Welcome to Unwind Therapeutic Massage & Spa It's ok to take a time out. It's ok to put yourself first. It's ok to de-stress, de-compress, and UNWIND. It's ok to drool - in fact, that's our motto!
24-Hour Cancellation Policy / No Show Policy
Unwind Therapeutic Massage & Spa requires a credit card on file to book an appointment. You cannot prepay for your appointment, the card is on file to hold your spot and will be charged automatically in the event of a No-Show. Unwind requires at least 24 hours notice if you need to cancel your appointment for any reason. If less than 24 hours notice is given, you will be charged in full for the appointment.
No deposit is required and no prepayment online is accepted. If you no show for your appointment, your card on file will automatically be charged in full for the appointment. This also applies to appointments booked online same day.
Zero Tolerance Harassment Policy
Harassment is defined as “any physical or verbal behavior that offends, intimidates, or creates a hostile work environment for a protected group of people”. At Unwind Therapeutic Massage & Spa this policy applies to all people, not just “protected groups”. This includes toward clients and coworkers, as well as behavior by clients toward LMTs or any other person in our office environment.
Unwind Therapeutic Massage & Spa has zero tolerance for harassment and/or sexualization of massage therapy or the relationship between client and massage therapist, and any such innuendo or behavior will result in immediate termination of the session and the relationship.
